Contact

Contact Garden Furniture Direct

We're an Australian online store selling outdoor furniture to customers in Australia. If you have a question about a product, an order, delivery or a return, we're happy to help.

Phone: (07) 3485 1319: answered 7 days a week by Steve, our AI phone assistant. Steve can answer common questions and take your details, and our team will follow up.
Email: support@gardenfurnituredirect.com.au: our team replies Monday to Friday, 9:00 am – 5:00 pm (Queensland time, AEST), excluding public holidays, usually within one business day.

Business address:
Garden Furniture Direct
Suite 211, Shop 10B, 109-115 Brisbane St
Jimboomba QLD 4280, Australia

Postal address:
PO Box 211, Jimboomba QLD 4280, Australia

Damaged or faulty item? Email us within 7 days of delivery with your order number and clear photos or a video of the item and its packaging. Please keep the item and packaging, and don't send anything back until we've confirmed how to return it. See our Refund policy.

Please note: this is our business and mailing address, not a showroom, warehouse or pick-up point. Orders are delivered from warehouses in Australia. Returns are never sent to this address; we'll give you the correct return address.

Garden Furniture Direct is a trading name of Neumann Investment Group Pty Ltd, ABN 41 163 453 969.